Conversational IVR for Efficient Self-Service

Goodbye to clicking keypad numbers in customer hotlines, Navinter provides a speech-enabled conversational IVR for more efficient self-service.

Have an all-rounded view of all Customer Interactions

Auto-language Detection

Multilingual

Voice Activity Detection

Simple IVR Menu

Intent Classification

Integrates with MRCP/WebServices IVR Systems

On-Prem or Cloud Deployment

Business Rule Engine

The Hong Kong Hospital Authority has partnered with Outima to automate outbound calls reminders to patients for higher efficiency.

Smart customer service system for omnichannels.

Create custom AI voices that sound real

Automate outbound calls for strategic purposes