Call Insights At A Glance

Callinter uncovers business insights from your calls, detects any potential risks,  and analyses customers’ intent and sentiments.

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Have an all-rounded view of all Customer Interactions

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What are included?

Auto-language Detection
Multilingual
Sentiment Analysis
Speaker Separation / Diarisation
Intent Classification & Speech Patterns
Speaker Identification
Business Rule
Performance Scoring
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Don’t Take Our Word For It

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Enable High Quality Interactions for Customer Services

China Mobile Hong Kong has partnered with smart interaction analytics system Callinter to uncover business insights from customer calls, and further improved on their services.