Solutions
Solutions
Speech Analytics: Callinter
Quality control of large volumes of call recordings.
AI TRANSCRIPTION
Transcribes multilingual conversations anytime anywhere.
AI CHATBOT
Smart customer service system for omnichannels.
AI VOICEBOT
Speech-enabled IVR for better user experience.
AI SYNTHETIC VOICE
Create custom AI voices that sound real.
AI OUTBOUND CALLS
Automate outward calls for strategic purposes.
SPEAKER VERIFICATION
Verify and authenticate speaker’s identity with their voices.
INCIDENT MANAGEMENT SYSTEM
For incident reporting, management and responding
Technologies
Technologies
AUTOMATIC SPEECH RECOGNITION
Converts speech to text with auto-language detection.
NATURAL LANGUAGE PROCESSING
Analyses intents and sentiments from conversations.
TEXT-TO-SPEECH
Converts text to speech with AI synthetic voices.
voice biometrics
Using voice samples for safe biometric authentication.
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Utilities
Utilities
Contact Centre Analytics for Hong Kong's Largest Energy Supplier
Utilities
Interactive Kiosk Chatbot for Electricity Company Centres
