Discover how our language technologies have helped enterprises across various industries and sectors.
Fano develops a speech analytics solution for a multinational investment bank to transcribe customer interactions for monitoring sales and trading surveillance and conduct sales compliance checks.
A global telecommunication operator adopts Fano Labs' speech analytics to uncover business insights, monitor telesales service quality, and improve operational efficiency.
Using Interaction Analytics System Callinter, we empower contact centres to better understand their customers and businesses through analysing and classifying calls.
Fano Labs helps one of the most distinguished local Chinese banks in Hong Kong to develop a speech analytics platform for sales and trading surveillance. It conducts compliance checks for relationship managers during customer interactions and detects any mis-selling practices of financial products.
Fano Labs' speech analytics system enables a Hong Kong telecom company to analyze their customer interactions on phone call conversations, and identify any potential churn customers for further retention opportunities.
A global airline adopts Fano Labs' chatbot to provide smarter and quality services to international customers, with strong capability in auto-detecting language switches on the fly.
With text-to-speech technologies, Fano Labs develops a custom voice for one of the largest teleco operators in Hong Kong to improve operational efficiency.
Fano Labs empowers Hong Kong's one of the largest energy supplier in communications surveillance - analysing the quality of customer services and interactions in their contact centres.
A local bank has partnered with Fano Labs to create a secure and seamless speaker verification method with voice biometrics technologies.
A local public utility government department has adopted Fano Labs' speech analytics system to further enhance operation efficiency in their contact center.
Fano Labs develops a speech-enabled system for a local government department that can be used for onsite inspection, incident logging and reporting.
Fano Labs develops an interaction analytics system for real-time agent assistance in a multinational insurance corporation.
Fano Labs has provided outbound call services for a local statutory body that manages public hospitals and medical institutions.
Fano Labs develops a speech Input for one of the law enforcement during mobile patrolling.
Using voice biometrics technologies, Fano Labs develops a speaker verification solution for one of the Retirement Scheme in Hong Kong.
Fano Labs develops a web-based chatbot for Hong Kong Consumption Voucher Schemes to handle citizens' inquiries regarding the initiative.
Fano Labs develops a speech-to-text solution that transcribes live conversations and audio recordings in the legal sector.
Fano Labs develops the chatbot that integrates with the interactive kiosks in one of the largest electricity company learning centres.
Fano Labs develops a self-service mobile application chatbot for a multinational automobile company to better handle customers' inquiries on after-sales services, bookings and promotions.