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  • Solutions 
    Solutions
    • Speech Analytics: Callinter
      Quality control of large volumes of call recordings.
    • AI TRANSCRIPTION
      Transcribes multilingual conversations anytime anywhere.
    • AI CHATBOT
      Smart customer service system for omnichannels.
    • AI VOICEBOT
      Speech-enabled IVR for better user experience.
    • AI SYNTHETIC VOICE
      Create custom AI voices that sound real.
    • AI OUTBOUND CALLS
      Automate outward calls for strategic purposes.
    • SPEAKER VERIFICATION
      Verify and authenticate speaker’s identity with their voices.
    • INCIDENT MANAGEMENT SYSTEM
      For incident reporting, management and responding
  • Technologies 
    Technologies
    • AUTOMATIC SPEECH RECOGNITION
      Converts speech to text with auto-language detection.
    • NATURAL LANGUAGE PROCESSING
      Analyses intents and sentiments from conversations.
    • TEXT-TO-SPEECH
      Converts text to speech with AI synthetic voices.
    • voice biometrics
      Using voice samples for safe biometric authentication.
  • Industry Use Cases 
    Technologies
    • BANKS & FINANCIAL SERVICES
    • INSURANCE
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Newsroom
How Fano Labs empower Standard Chartered Bank with Language AI for RegTech?
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Videos

How Fano Labs empower Standard Chartered Bank with Language AI for RegTech?

November 24, 2022
Fano Labs featured on ViuTV interview
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Videos

Fano Labs featured on ViuTV interview

September 2, 2022
HKTDC | Fano Labs:  The Belt and Road Initiative 2022 - Language AI and Speech Technologies
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HKTDC | Fano Labs: The Belt and Road Initiative 2022 - Language AI and Speech Technologies

May 24, 2022
Business Digest: Startups at Hong Kong FinTech Week
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Business Digest: Startups at Hong Kong FinTech Week

November 16, 2021
Hong Kong Monetary Authority (HKMA) Interviews Fano Labs
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Hong Kong Monetary Authority (HKMA) Interviews Fano Labs

November 4, 2021
Fano Labs on China Central Television (CCTV)
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Fano Labs on China Central Television (CCTV)

May 7, 2021
Introducing Fano Labs
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Introducing Fano Labs

April 15, 2021
HKICT Award 2020 FinTech Grand Award - Fano Labs
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HKICT Award 2020 FinTech Grand Award - Fano Labs

April 7, 2021
Fano Labs Speech Technologies featured on TVB Documentary
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Fano Labs Speech Technologies featured on TVB Documentary

September 6, 2019
Algorithms Deciphering Dialects with Fano Labs Dr. Miles Wen
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Videos

Algorithms Deciphering Dialects with Fano Labs Dr. Miles Wen

August 26, 2019
STP Today EP 4: Language AI drives Smarter Customer Service
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Videos

STP Today EP 4: Language AI drives Smarter Customer Service

June 21, 2019
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Fano Labs
Solutions
  • Speech Analytics: Callinter
  • AI Transcription: Callinter Lite
  • AI Chatbot: Accobot
  • AI Voicebot: Navinter
  • AI Outbound Calls: Outima
  • AI Synthetic Voice: FocoTalk
  • Speaker Verification: FocoPin
  • Incident Management System
Technologies
  • Automatic Speech Recognition
  • Natural Language Processing
  • Text-to-Speech
  • Voice Biometrics
Industry Use Case
  • Banking & Finance
  • Insurance
  • Telecom
  • Public Sectors & Government
  • Utilities
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  • Retail
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