Solutions
Solutions
Speech Analytics: Callinter
Quality control of large volumes of call recordings.
AI TRANSCRIPTION
Transcribes multilingual conversations anytime anywhere.
AI CHATBOT
Smart customer service system for omnichannels.
AI VOICEBOT
Speech-enabled IVR for better user experience.
AI SYNTHETIC VOICE
Create custom AI voices that sound real.
AI OUTBOUND CALLS
Automate outward calls for strategic purposes.
SPEAKER VERIFICATION
Verify and authenticate speaker’s identity with their voices.
INCIDENT MANAGEMENT SYSTEM
For incident reporting, management and responding
Technologies
Technologies
AUTOMATIC SPEECH RECOGNITION
Converts speech to text with auto-language detection.
NATURAL LANGUAGE PROCESSING
Analyses intents and sentiments from conversations.
TEXT-TO-SPEECH
Converts text to speech with AI synthetic voices.
voice biometrics
Using voice samples for safe biometric authentication.
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News Articles
Videos
Business Digest: Startups at Hong Kong FinTech Week
November 16, 2021
Videos
Hong Kong Monetary Authority (HKMA) Interviews Fano Labs
November 4, 2021
Videos
Fano Labs on China Central Television (CCTV)
Dr. Miles Wen
May 7, 2021
Videos
Introducing Fano Labs
April 15, 2021
Videos
HKICT Award 2020 FinTech Grand Award - Fano Labs
Dr. Albert Lam
April 7, 2021
Videos
Algorithms Deciphering Dialects with Fano Labs Dr. Miles Wen
August 26, 2019
Videos
STP Today EP 4: Language AI drives Smarter Customer Service
June 21, 2019
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