Solutions
Solutions
Speech Analytics: Callinter
Quality control of large volumes of call recordings.
AI TRANSCRIPTION
Transcribes multilingual conversations anytime anywhere.
AI CHATBOT
Smart customer service system for omnichannels.
AI VOICEBOT
Speech-enabled IVR for better user experience.
AI SYNTHETIC VOICE
Create custom AI voices that sound real.
AI OUTBOUND CALLS
Automate outward calls for strategic purposes.
SPEAKER VERIFICATION
Verify and authenticate speaker’s identity with their voices.
INCIDENT MANAGEMENT SYSTEM
For incident reporting, management and responding
Technologies
Technologies
AUTOMATIC SPEECH RECOGNITION
Converts speech to text with auto-language detection.
NATURAL LANGUAGE PROCESSING
Analyses intents and sentiments from conversations.
TEXT-TO-SPEECH
Converts text to speech with AI synthetic voices.
voice biometrics
Using voice samples for safe biometric authentication.
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HKICT Award 2020 FinTech Grand Award - Fano Labs
A video showcasing the successful journey Fano Labs has led in the past years.
June 16, 2022
Videos
Latest articles
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Newsroom
FANOVATION 2023 successfully hosted 80+ top executives in the discussion of Generative AI
October 31, 2023
Newsroom
Transitioning to the Future: End of Support for Callinter 1.0 and Launch of Callinter 2.0
August 24, 2023