Transitioning to the Future: End of Support for Callinter 1.0 and Launch of Callinter 2.0
August 24, 2023
The banking industry is developed rapidly with new technologies in recent years. Artificial intelligence (AI) and natural language processing (NLP) technologies are being used by banks to handle and analyse customer phone calls.
Check out our video to discover how Fano Labs and Standard Chartered Bank (HK) are using AI technologies to improve the workspace. A big thank you to Hong Kong Monetary Authority for spearheading this Fintech Rising Star interview series.