As part of our commitment to continuous innovation and delivering the best possible service to our clients, we at Fano Labs have an important update regarding our AI Interaction Analytics System, Callinter.
After several successful years, we will officially be ending support for Callinter 1.0 on 30 September 2023. After this date, Callinter 1.0 will no longer receive any patch updates or technical assistance from our team. While this decision was not taken lightly, it is a necessary step in our journey towards providing more advanced, efficient, and user-friendly solutions to our users.
We are also excited to announce that Callinter 2.0 is now live and ready for you to explore. Our team has been working tirelessly to develop this new version, incorporating user feedback, and integrating cutting-edge technologies to enhance your experience.
With Callinter 2.0, you can expect:
For more details regarding Callinter 2.0, please refer to the latest Callinter whitepaper available here: https://www.fano.ai/solutions/speech-analytics-callinter
We understand that upgrading your systems can be a complex process. To help with this transition, our dedicated sales team is ready to assist you every step of the way. If you're interested in upgrading to Callinter 2.0, please get in touch with us at email@example.com or call (+852)31022896. For clients who are still within their contract term for Callinter 1.0, we will continue to provide limited support services, focusing on critical issues and essential maintenance only.
We want to thank all our users who have been with us on this journey thus far. Your feedback, support, and loyalty have been instrumental in shaping Callinter, and we're excited to continue this journey with you!